Family Caregiver Services by State
I am New to Caregiving Where Do I Start?
ARCH National Respite Network
Online Respite Locator is a service to help families and professionals locate respite services in their community from a database of nearly 3,000 members.
Care Recipient Eligibility
Caregiver Eligibility
Contact Information
Eldercare Locator
The Eldercare Locator is a nationwide service that connects older Americans and their caregivers with trustworthy local support resources. Elder Locator links those who need assistance with state and local agencies on aging, as well as community-based organizations that serve older adults and their caregivers with services such as meals, home care, transportation, caregiver training and education, or a well-deserved break from caregiving responsibilities
Care Recipient Eligibility
Caregiver Eligibility
Contact Information
Executive Office of Elder Affairs – Aging & Disability Resource Consortia (ADRC)
Promotes independence, empowerment, and well-being of older people, individuals with disabilities, and their families.
Contact Information
Family Caregiver Alliance (FCA)
FCA support and assists families and caregivers through education, advocacy and services. In addition to providing training to technical assistance to California’s Caregiver Resource Centers, FCA hosts the National Center on Caregiving (NCC). The NCC serves as a central source of information on caregiving and long-term care issues and works to advance policies and programs for caregivers in every state in the country.
CareNav is a simple, user-friendly tool designed to help families navigate the complexities of the caregiving journey. Register online or call us toll-free at 800.445.8106.
www.caregiver.org/connecting-caregivers/fca-carenav/
Care Recipient Eligibility
Caregiver Eligibility
Contact Information
Family Caregiver Support Program
The Family Caregiver Support Program is a free program can help caregivers care for a family member. A Caregiver Specialist will create a plan and provide tips and support.
Care Recipient Eligibility
Caregiver Eligibility
Contact Information
Massachusetts Area Agencies on Aging (AAAs)
AAAs offer aging services, including:
– Information and assistance
– Care management
– Nutrition services (i.e., Meals on Wheels)
– Legal assistance
– Services for family caregivers through the Family Caregiver Support Program (FCSP)
*Some AAAs are also known as Aging Service Access Points (ASAP’s).
Care Recipient Eligibility
Caregiver Eligibility
Contact Information
Related Resources
Can I Get Help to Pay for Caregiving?
Home Care Program (HCP)
The Home Care Program is a Medicaid program that assists elderly persons to remain living at home or within the community. This program allows certain family members to be hired and paid as the personal care provider. Other services may include:
- Adult day care
- Homemaker services
- Personal care
- Companionship
- Home health aide
- Home delivered meals
- Transportation
- Respite
- Money management
*The Enhanced Community Options program is another Medicaid program that offers similar services targeted towards persons that require a higher level of care. For more information call LifePath: 800-732-4636
Care Recipient Eligibility
Anyone
Caregiver Eligibility
Anyone
Contact Information
Massachusetts Executive Office of Elder Affairs: 800-243-4636
Massachusetts Age Info: 1-800-243-4636
Market Rate for Long Term Care Services
The cost of that care varies based on care setting, geographic location of care and level of care required, among other things. The Genworth’s Cost of Care Survey tool can be used by you and your family to calculate the estimated cost of long term care in your city or State.
Massachusetts Caregiver Homes Program
Caregiver Homes, also referred to as Adult Foster Care, is a Medicaid program that assists elderly or disabled persons to remain living at home or within the community. This program allows certain family members, excluding spouses and legal guardians, to be hired and paid to provide care.
Care Recipient Eligibility
Anyone (excluding spouses)
Caregiver Eligibility
Anyone (excluding spouses)
Contact Information
Caregiver Homes Care Advisory Unit: 866-797-2333
Massachusetts Personal Care Attendant Program
The PCA program is a Medicaid program that assists elderly and disabled persons to remain living at home. This program allows certain family members, excluding spouses and legal guardians, to be hired and paid as the personal care attendant.
Care Recipient Eligibility
Anyone (excluding spouses)
Caregiver Eligibility
Anyone (excluding spouses)
Contact Information
MassHealth Customer Service Center: 800-841-2900
TTY: 1-800-497-4648
Medicaid State Waivers List
Information about eligibility and requirements for home and community-based services by state.
Related Resources
Government Benefits and General Information
800AgeInfo
Statewide government website offers an online search tool to help users locate aging and disability services in Massachusetts including:
– Home and community based services
– Nursing home facilities
– Transportation
– Legal assistance
– Support groups
– Hospice
(This list is not exhaustive, please visit website for information on more services)
Care Recipient Eligibility
Caregiver Eligibility
Contact Information
Benefits.gov
Benefits.gov (formerly GovBenefits.gov) was launched in an effort to provide citizens with easy, online access to government benefit and assistance programs. Eight years after its initial launch, GovBenefits.gov underwent a major redesign and became Benefits.gov. However, the program’s mission remains the same: reduce the expense and difficulty of interacting with the government while increasing citizen access to government benefit information.
Care Recipient Eligibility
N/A
Caregiver Eligibility
N/A
Contact Information
Benefits.gov is unable to respond to specific scenarios or provide personalized advice. A number of Other Resources and Frequently Asked Questions are available to help answer any questions you may have about government programs, benefits, and services.
For additional government information, you may call USA.gov's National Contact Center at 1-800-FED-INFO (1-800-333-4636), Monday through Friday, 8 a.m. to 8 p.m. Eastern Time, to speak to an information specialist.
Benefits.gov – Massachusetts
Benefits.gov (formerly GovBenefits.gov) was launched in an effort to provide citizens with easy, online access to government benefit and assistance programs. Eight years after its initial launch, GovBenefits.gov underwent a major redesign and became Benefits.gov. However, the program’s mission remains the same: reduce the expense and difficulty of interacting with the government while increasing citizen access to government benefit information.
Care Recipient Eligibility
N/A
Caregiver Eligibility
N/A
Contact Information
Benefits.gov is unable to respond to specific scenarios or provide personalized advice. A number of Other Resources and Frequently Asked Questions are available to help answer any questions you may have about government programs, benefits, and services.
For additional government information, you may call USA.gov's National Contact Center at 1-800-FED-INFO (1-800-333-4636), Monday through Friday, 8 a.m. to 8 p.m. Eastern Time, to speak to an information specialist.
Massachusetts County-Specific Veterans Service Officer Contacts (VSO)
Contact Information
(617) 210-5755
Massachusetts Veteran’s Services
Provides aged or disabled veterans with rehabilitative, residential and medical care and services. Also helps veterans and their families to present claims for veterans’ benefits to the federal government.
Care Recipient Eligibility
Caregiver Eligibility
Contact Information
MassHealth – Massachusetts Medicaid
Medicaid is a health insurance for people with limited income and resources. It pays for a variety of medical services, including in-home care or nursing home care, depending on eligibility.
Care Recipient Eligibility
Caregiver Eligibility
Contact Information
Medicaid Profiles by State
Explore every state’s Medicaid and CHIP program to learn about coverage for low-income adults, Medicaid/CHIP eligibility, enrollment and renewal processes and systems on the State Profiles map – by clicking on the map or select from drop down to see each state’s Medicaid and CHIP profile. Scroll down to the bottom page of the State profile to check eligibility requirements, enrollment process, etc.
Contact Information
Medicaid State Waivers List
Information about eligibility and requirements for home and community-based services by state.
National Resource Center on Native American Aging (NRCNAA)
The NRCNAA serves the elderly Native American population of the U.S. The NRCAA assists in developing community-based solutions through education, training, and technical assistance to improve the quality of life and delivery of related support services to the Native aging population.
Through the Native Elder Service Locator, you can use the interactive map to locate tribal elderly services in your state.
Contact Information
SAMHSA’s National Helpline
The Substance Abuse & Mental Health Services Administration (SAMHSA) National Helpline, 1-800-662-HELP (4357) (also known as the Treatment Referral Routing Service), is a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations.
Also visit the online treatment locator to find help near you.
Contact Information
Serving Health Information Needs of Elders – SHINE
Assists individuals and families with eligibility questions and problems related to Medicare, including prescription drug coverage under Medicare Part D, managed care, long-term care planning, health insurance and other health care issues.
Care Recipient Eligibility
Caregiver Eligibility
Contact Information
Related Resources
Where Do I Go for Legal Help And/Or Dependent Person Mistreatment?
Center for Public Representation
Free and low cost legal services for those with disabilities.
Contact Information
(413) 586-6024
Community Legal Resources and Counseling Center
Free and low cost legal and counseling services in the following areas of law: Immigration, family, housing, disability, and interdisciplinary services.
Contact Information
(617) 661-1010
Essex County Legal Aid Association
Provides free civil legal services to low income residents of Essex County. Assistance with: housing, child and family law, benefits, veterans assistance.
Contact Information
Greater Boston Legal Services
Low cost legal services for Boston residents, based on a sliding scale.
Contact Information
(617) 371-1234
Legal Advocacy and Resource Center (LARC)
Free legal hotline supporting low income residents of Massachusetts in various civil legal issues. Elder law division covers benefits and nursing home issues.
Contact Information
(617) 603-1700
Long Term Care Ombudsman
Ombudsmen investigate complaints made by, or on behalf of, individual residents in long-term care facilities, including nursing homes and assisted living facilities. They also answer questions about the quality of care or financial, physical, or mental abuse in residential facilities.
Care Recipient Eligibility
Caregiver Eligibility
Contact Information
Massachusetts Client Assistance Program (CAP)
Government program advocates for the legal rights of people with disabilities and mental illness. Services include:
– Information and referral
– Legal advocacy
– Limited legal representation
– Education
Care Recipient Eligibility
Caregiver Eligibility
Contact Information
Massachusetts Community Legal Aid
Free civil legal services to low income and elderly residents of south and central MA.
Contact Information
(855) 252-5342
Massachusetts Legal Help
Providing free legal services and education in a variety of civil law issues.
Metrowest Legal Services
Provides free civil legal aid to low income individuals in priority practice areas of: Family law, housing, homeless advocacy, government benefits, education, elder law, and immigration.
Contact Information
(800) 696-1501
Protective Services for Adults and Elder Abuse Hotline
Adult Protective Services assist vulnerable and elder adults to stop and prevent abuse, neglect, or exploitation. Anyone can make a report about suspected abuse to the Hotline.
Care Recipient Eligibility
Caregiver Eligibility
Contact Information
South Coastal Counties Legal Services
Provides free civil legal services to low -income and elderly residents of southeastern Massachusetts.
Contact Information
(800) 244-9023
Related Resources
Can I Get Help While Living In My Home?
Community Choices Program
Government program assists adults who are frail and at risk of nursing home placement remain in their own homes by helping to pay for home and community based services including:
– In-home care
– Skilled nursing
– Respite
– Home delivered meals
– Transportation
Also, assists residents of nursing homes return to the community, if they are able to do so safely, by managing the transition and providing the appropriate community based services.
Care Recipient Eligibility
Caregiver Eligibility
Contact Information
Executive Office of Elder Affairs – Aging & Disability Resource Consortia (ADRC)
Promotes independence, empowerment, and well-being of older people, individuals with disabilities, and their families.
Contact Information
Executive Office of Elder Affairs – In-Home Services
The Home Care Program, including the Frail Elder Waiver, provides care management and in-home support services to help older adults, people with disabilities, and people with Alzheimer’s Disease or related dementia successfully age in place within Massachusetts.
Care Recipient Eligibility
Caregiver Eligibility
Contact Information
Home Care Alliance of Massachusetts (HCAM)
Association of in-home care providers. Its website offers a search tool which allows users to search for in-home care providers by town, region and type of service. Database consists of over 130 providers that are members of HCAM.
Care Recipient Eligibility
Caregiver Eligibility
Contact Information
Hospice and Palliative Care Federation of Massachusetts
Provides online information about hospice and palliative care. Its website includes a search tool which allows users to locate hospice and palliative care programs by location, service provider, or services offered. Database consists of providers that are members of the Hospice and Palliative Care Federation.
Care Recipient Eligibility
Caregiver Eligibility
Contact Information
Mass Home Care
A network of 30 statewide non-profit organizations offering in-home care. It’s website includes a search tool which allows consumers to locate programs in their communities.
Care Recipient Eligibility
Caregiver Eligibility
Contact Information
Massachusetts Adult Day Service Association (MADSA)
Website provides information about adult day services. Also provides a map of member providers of MADSA which allows consumers to locate adult day services in their community.
Care Recipient Eligibility
Caregiver Eligibility
Contact Information
Massachusetts County-Specific Veterans Service Officer Contacts (VSO)
Contact Information
(617) 210-5755
Massachusetts Statewide Independent Living Council (MASILC)
A network of non-profit, non-residential, community-based centers, run and controlled by persons with disabilities that offer:
– Information and referral
– Peer counseling
– Care management
– Independent living skills training
– Individual and systems change advocacy
– Benefits counseling
– Employment readiness training
– Housing referrals
– Assistive technology services
– Legal aid
Care Recipient Eligibility
Caregiver Eligibility
Contact Information
MassMATCH
Statewide program assists people with disabilities obtain assistive devices and remain independent in their community. Services include:
– Information and referral
– Assistive technology training
– Assistance locating funds for the purchase of Assistive Technology
Care Recipient Eligibility
Caregiver Eligibility
Contact Information
Programs of All-Inclusive Care for the Elderly (PACE) – Massachusetts
Six PACE programs in Massachusetts coordinate and provide the entire continuum of care and services to their older enrollees with chronic care needs to enable them to continue living safely in the community as long as possible. Care and services include:
– Adult day health care
– Medical care
– Home health care and personal care
– All necessary prescription drugs
– Social services
– Respite
– Hospital and nursing home care when necessary
Care Recipient Eligibility
Caregiver Eligibility
Contact Information
Rewarding Work Resources, INC – Massachusetts
adults and people with disabilities hire personal care assistants (PCAs) and direct care workers. Also provides a free resource for workers who are interested to find jobs as PCAs. Rewarding Work presently operates in Connecticut, Massachusetts, Rhode Island, New Jersey and Vermont.
Care Recipient Eligibility
Caregiver Eligibility
Contact Information
Related Resources
Can I Get Help with Residential Care (Assisted Living, Nursing Home, Hospice?)
Division of Health Care Quality
Government agency responsible for health issues in the state of Massachusetts including inspecting and licensing long-term care providers. Its website provides an online directory of nursing homes in Massachusetts and includes tips on how to choose a nursing home.
Care Recipient Eligibility
Caregiver Eligibility
Contact Information
Hospice and Palliative Care Federation of Massachusetts
Provides online information about hospice and palliative care. Its website includes a search tool which allows users to locate hospice and palliative care programs by location, service provider, or services offered. Database consists of providers that are members of the Hospice and Palliative Care Federation.
Care Recipient Eligibility
Caregiver Eligibility
Contact Information
Long Term Care Ombudsman
Ombudsmen investigate complaints made by, or on behalf of, individual residents in long-term care facilities, including nursing homes and assisted living facilities. They also answer questions about the quality of care or financial, physical, or mental abuse in residential facilities.
Care Recipient Eligibility
Caregiver Eligibility
Contact Information
Massachusettes Senior Care Association
Long term care provider organization representing skilled nursing facilities, assisted living residences and continuing care retirement communities in Massachusetts. Its website offers a search tool which allows the user to search for nursing homes and assisted living facilities by county, zip code and provider type. Database consists of providers that are members of MECF.