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Family Caregiver Services by State

I am New to Caregiving Where Do I Start?

ARCH National Respite Network

http://www.respitelocator.org

Online Respite Locator is a service to help families and professionals locate respite services in their community from a database of nearly 3,000 members.

Care Recipient Eligibility

Anyone

Caregiver Eligibility

Anyone

Contact Information

919-490-5577

The Eldercare Locator is a nationwide service that connects older Americans and their caregivers with trustworthy local support resources. Elder Locator links those who need assistance with state and local agencies on aging, as well as community-based organizations that serve older adults and their caregivers with services such as meals, home care, transportation, caregiver training and education, or a well-deserved break from caregiving responsibilities

Care Recipient Eligibility

Older adults and caregivers.

Caregiver Eligibility

Older adults and caregivers.

Contact Information

1-800-677-1116

Family Caregiver Alliance (FCA)

https://www.caregiver.org

FCA support and assists families and caregivers through education, advocacy and services. In addition to providing training to technical assistance to California’s Caregiver Resource Centers, FCA hosts the National Center on Caregiving (NCC). The NCC serves as a central source of information on caregiving and long-term care issues and works to advance policies and programs for caregivers in every state in the country.

CareNav is a simple, user-friendly tool designed to help families navigate the complexities of the caregiving journey. Register online or call us toll-free at 800.445.8106.

www.caregiver.org/connecting-caregivers/fca-carenav/

Care Recipient Eligibility

Anyone

Caregiver Eligibility

Anyone

Contact Information

(800) 445-8106 Available weekdays 9:00am - 5:00pm (Pacific Time)

Montana Area Agencies on Aging (Senior and Long Term Care Division)

http://dphhs.mt.gov/sltc/aging/areaagenciesonaging.aspx

AAAs offer aging services, including:
– Information and Assistance
– Care Management
– Nutrition Services (i.e., Meals on Wheels)
– Legal Assistance
– Services for family caregivers through the Family Caregiver Support Program (FCSP).

The Senior and Long Term Care Division website provides information about all the state aging and long term care programs.

Care Recipient Eligibility

Anyone

Caregiver Eligibility

Anyone

Contact Information

Toll free Help Line for Montana: (800) 551-3191 Note: This Help Line is only available during normal business hours. This number will connect to your local Area Agency on Aging.

Montana Department of Public Health and Human Services – ADRC

https://dphhs.mt.gov/sltc/aging/adrc/

Aging and Disability Resource Centers (ADRCs) empower individuals to effectively navigate their long-term services and supports options to make informed choices, to streamline access to long-term services and supports and organize the long-term support system.

Care Recipient Eligibility

Adults age 60 and older and people with disabilities over the age of 18.

Caregiver Eligibility

Adults age 60 and older and people with disabilities over the age of 18.

Contact Information

(406) 444-4077

Montana Family Caregiver Support Program

https://montana.my-adrc.org/

Services and resources for family caregivers such as caregiver support, case management, hospice and respite care.

Care Recipient Eligibility

- Anyone age 18 or older caring for someone who meets care receiver eligibility Special Populations: - Adults age 55 or older who are caring for anyone (that is not their child) over 18 years old with developmental disabilities - Grandparents or other relatives age 55 or older caring for children (age 18 and under)

Caregiver Eligibility

- Anyone age 18 or older caring for someone who meets care receiver eligibility Special Populations: - Adults age 55 or older who are caring for anyone (that is not their child) over 18 years old with developmental disabilities - Grandparents or other relatives age 55 or older caring for children (age 18 and under)

Contact Information

Call 1-800-551-3191 for personal assistance.

Can I Get Help to Pay for Caregiving?

Home and Community Based Services Waiver (Big Sky)

https://dphhs.mt.gov/sltc/csb#la-147861265-montana-big-sky-waiver-program

Montana’s Big Sky Waiver is a Medicaid waiver that assists seniors and disabled persons to remain living at home or within the community. This waiver allows certain family members, including spouses, may be eligible to be hired and paid as the personal care provider. Other services may include:

  • Adult day health
  • Adult residential living
  • Case management
  • Environmental adaptations
  • Homemaker services
  • Personal assistance services
  • Private duty nursing
  • Respite care
  • Transportation
  • Specialized medical equipment

Care Recipient Eligibility

Anyone

Caregiver Eligibility

Anyone

Contact Information

Mountain Pacific Quality Health: 1-800-219-7035

The cost of that care varies based on care setting, geographic location of care and level of care required, among other things. The Genworth’s Cost of Care Survey tool can be used by you and your family to calculate the estimated cost of long term care in your city or State.

Information about eligibility and requirements for home and community-based services by state.

Montana’s CFC / PAS programs are Medicaid programs that allow elderly or disabled persons to “self-direct” their care to someone of their own choice. Certain family members can be hired and paid as the personal care provider. Spouses and legal guardians are typically excluded from being able to get paid. 

Care Recipient Eligibility

Anyone (excluding spouses) 

Caregiver Eligibility

Anyone (excluding spouses) 

Contact Information

Abby Holm, Program Manager: 406-444-4564

Montana Public Assistance Helpline: 1-888-706-1535

Government Benefits and General Information

Benefits.gov

http://www.benefits.gov/

Benefits.gov (formerly GovBenefits.gov) was launched in an effort to provide citizens with easy, online access to government benefit and assistance programs. Eight years after its initial launch, GovBenefits.gov underwent a major redesign and became Benefits.gov. However, the program’s mission remains the same: reduce the expense and difficulty of interacting with the government while increasing citizen access to government benefit information.

Care Recipient Eligibility

N/A

Caregiver Eligibility

N/A

Contact Information

Benefits.gov is unable to respond to specific scenarios or provide personalized advice. A number of Other Resources and Frequently Asked Questions are available to help answer any questions you may have about government programs, benefits, and services.

For additional government information, you may call USA.gov's National Contact Center at 1-800-FED-INFO (1-800-333-4636), Monday through Friday, 8 a.m. to 8 p.m. Eastern Time, to speak to an information specialist.

Benefits.gov – Montana

https://www.benefits.gov/categories

Benefits.gov (formerly GovBenefits.gov) was launched in an effort to provide citizens with easy, online access to government benefit and assistance programs. Eight years after its initial launch, GovBenefits.gov underwent a major redesign and became Benefits.gov. However, the program’s mission remains the same: reduce the expense and difficulty of interacting with the government while increasing citizen access to government benefit information.

Care Recipient Eligibility

N/A

Caregiver Eligibility

N/A

Contact Information

Benefits.gov is unable to respond to specific scenarios or provide personalized advice. A number of Other Resources and Frequently Asked Questions are available to help answer any questions you may have about government programs, benefits, and services.

For additional government information, you may call USA.gov's National Contact Center at 1-800-FED-INFO (1-800-333-4636), Monday through Friday, 8 a.m. to 8 p.m. Eastern Time, to speak to an information specialist.

Government program offers statewide information and referral helpline to assist individuals locate aging and disability services including:
– Home and community based services
– Transportation
– Legal assistance
– Respite
– Hospice

(This list is not exhaustive, please call helpline for information on more services)

Care Recipient Eligibility

Anyone

Caregiver Eligibility

Anyone

Contact Information

Helpline: (800) 551-3191 (406) 444-7784

Explore every state’s Medicaid and CHIP program to learn about coverage for low-income adults, Medicaid/CHIP eligibility, enrollment and renewal processes and systems on the State Profiles map – by clicking on the map or select from drop down to see each state’s Medicaid and CHIP profile. Scroll down to the bottom page of the State profile to check eligibility requirements, enrollment process, etc.

Contact Information

Toll-Free: 877-267-2323

Information about eligibility and requirements for home and community-based services by state.

Montana County-Specific Veterans Service Officer Contacts (VSO)

http://montanadma.org/montana-veterans-affairs

Contact Information

(406) 324-3740

Montana Department of Public Health and Human Services – ADRC

https://dphhs.mt.gov/sltc/aging/adrc/

Aging and Disability Resource Centers (ADRCs) empower individuals to effectively navigate their long-term services and supports options to make informed choices, to streamline access to long-term services and supports and organize the long-term support system.

Care Recipient Eligibility

Adults age 60 and older and people with disabilities over the age of 18.

Caregiver Eligibility

Adults age 60 and older and people with disabilities over the age of 18.

Contact Information

(406) 444-4077

Montana Department of Public Health and Human Services–Senior and Long Term Care

http://www.dphhs.mt.gov/sltc/

Provides information and legal assistance for seniors, operates an elder abuse hotline, and provides emergency intervention.

Contact Information

(406) 444-4077

Medicaid is a health insurance for people with limited income and resources. It pays for a variety of medical services, including in-home care or nursing home care, depending on eligibility.

Care Recipient Eligibility

___

Caregiver Eligibility

___

Contact Information

(800) 362-8312

Montana Respite Coalition

https://www.dphhs.mt.gov/respite/index

The Lifespan Respite (LSR) Coalition in partnership with the Aging and Disability Resource Center (ADRC) has made available a public website of resources focusing on our Montana seniors and people with disabilities. The LSR Coalition collected respite services available in Montana and this information is included in the ADRC Resource Directory searchable database.

Caregiver Eligibility

Anyone caring for someone who meets care receiver eligibility criteria

Contact Information

(800) 234-6034

Montana State Health Insurance Assistance Program (SHIP)

http://www.dphhs.mt.gov/sltc/services/aging/SHIP/ship.shtml

Assists individuals and families with eligibility questions and problems related to Medicare, including prescription drug coverage under Medicare Part D, managed care, long-term care planning, health insurance and other health care issues.

Care Recipient Eligibility

Families and Caregivers of Medicare beneficiaries.

Caregiver Eligibility

Families and Caregivers of Medicare beneficiaries.

Contact Information

(800) 551-3191

Provides Montana’s older or disabled veterans with rehabilitative, residential and medical care and services. Also helps veterans and their families to present claims for veterans’ benefits to the federal government.

Care Recipient Eligibility

Families of veterans

Caregiver Eligibility

Families of veterans

Contact Information

(406) 324-3000 1-800-273-8255 See website for local contact numbers

National Resource Center on Native American Aging (NRCNAA)

https://www.nrcnaa.org/

The NRCNAA serves the elderly Native American population of the U.S. The NRCAA assists in developing community-based solutions through education, training, and technical assistance to improve the quality of life and delivery of related support services to the Native aging population.

Through the Native Elder Service Locator, you can use the interactive map to locate tribal elderly services in your state.

Contact Information

(800) 896-7628

SAMHSA’s National Helpline

https://www.samhsa.gov/find-help/national-helpline

The Substance Abuse & Mental Health Services Administration (SAMHSA) National Helpline, 1-800-662-HELP (4357) (also known as the Treatment Referral Routing Service), is a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations.

Also visit the online treatment locator to find help near you.

Contact Information

1-800-662-4357

Can I Get Help While Living In My Home?

Home and Community Based Services Program (HCBS)

http://www.dphhs.mt.gov/sltc/services/communityservices/cswaiver.shtml

State program supports older adults and adults with disabilities to maintain independence by helping to pay for home and community based services including:
– Personal Assistance Services
– Home Health Care
– Hospice

Care Recipient Eligibility

___

Caregiver Eligibility

___

Contact Information

Contact the Mountain Pacific Quality Health Foundation at (800) 219-7035

The state of Montana partners with a network of non-profit, non-residential, community-based centers, run and controlled by persons with disabilities that offer:
– Information and Referral
– Peer counseling
– Care Management
– Independent living skills training
– Individual and systems change advocacy
– Benefits counseling
– Employment readiness training
– Housing referrals
– Assistive technology services
– Legal aid

Care Recipient Eligibility

___

Caregiver Eligibility

___

Contact Information

(877) 296-1197 (Montana Statewide Independent Living Resources) (800) 823-6245 (North Central Independent Living Services) (800) 398-9002 (Summit Independent Living Center) (800) 735-6457 (Montana Independent Living Project) (800) 669-6319 (Living Independently for Today and Tomorrow) (800) 823-6245 (North Central Independent Living Services)

Montana County-Specific Veterans Service Officer Contacts (VSO)

http://montanadma.org/montana-veterans-affairs

Contact Information

(406) 324-3740

Montana Department of Public Health and Human Services–Senior and Long Term Care

http://www.dphhs.mt.gov/sltc/

Provides information and legal assistance for seniors, operates an elder abuse hotline, and provides emergency intervention.

Contact Information

(406) 444-4077

Partners in Home Care, INC.

http://www.partnersinhomecare.org/

Non profit organization serving Western Montana, offers the following services:
– Home Health Care
– Hospice and Palliative Services
– Care Management
– Personal Care

Care Recipient Eligibility

____

Caregiver Eligibility

____

Contact Information

(888) 729-8848 (406) 728-8848

Quality Assurance Division – Licensing and Directory of Long Term Care Providers

http://www.dphhs.mt.gov/qad/index.shtml

Government agency responsible for inspecting and licensing long-term care providers. Provides a hotline for complaints about long term care services and online directories regulated facilities of:
– Home health agencies
– Nursing homes
– Assisted living facilities
– Group homes for people with disabilities

Care Recipient Eligibility

Anyone

Caregiver Eligibility

Anyone

Contact Information

(406) 444-2037 To report Eligibility Fraud: (800) 201-6308 To report Provider Fraud: (800) 376-1115

Can I Get Help with Residential Care (Assisted Living, Nursing Home, Hospice?)

Home and Community Based Services Program (HCBS)

http://www.dphhs.mt.gov/sltc/services/communityservices/cswaiver.shtml

State program supports older adults and adults with disabilities to maintain independence by helping to pay for home and community based services including:
– Personal Assistance Services
– Home Health Care
– Hospice

Care Recipient Eligibility

___

Caregiver Eligibility

___

Contact Information

Contact the Mountain Pacific Quality Health Foundation at (800) 219-7035

Montana Department of Public Health and Human Services–Senior and Long Term Care

http://www.dphhs.mt.gov/sltc/

Provides information and legal assistance for seniors, operates an elder abuse hotline, and provides emergency intervention.

Contact Information

(406) 444-4077

Montana Health Care Association

http://www.mthealthcare.org/

Provides online listings of assisted living facilities and skilled nursing facilities in Montana.

Care Recipient Eligibility

Anyone

Caregiver Eligibility

Anyone

Contact Information

(406) 443-2876

Partners in Home Care, INC.

http://www.partnersinhomecare.org/

Non profit organization serving Western Montana, offers the following services:
– Home Health Care
– Hospice and Palliative Services
– Care Management
– Personal Care

Care Recipient Eligibility

____

Caregiver Eligibility

____

Contact Information

(888) 729-8848 (406) 728-8848

Quality Assurance Division – Licensing and Directory of Long Term Care Providers

http://www.dphhs.mt.gov/qad/index.shtml

Government agency responsible for inspecting and licensing long-term care providers. Provides a hotline for complaints about long term care services and online directories regulated facilities of:
– Home health agencies
– Nursing homes
– Assisted living facilities
– Group homes for people with disabilities

Care Recipient Eligibility

Anyone

Caregiver Eligibility

Anyone

Contact Information

(406) 444-2037 To report Eligibility Fraud: (800) 201-6308 To report Provider Fraud: (800) 376-1115

Caregiver Policies and Data

Caregiving Across the States: 50 State Profiles – Montana

https://www.caregiver.org/uploads/2023/08/Montana-2023-1-1.pdf