Internet Services for Low-Income Adults

As more access to services and information move online, those with reduced or fixed income budgets can take advantage of discounted internet services offered by many Internet Service Providers (ISPs) in their communities. Companies that offer basic connectivity for those on a fixed/low income budget are subsidized by the Federal Communications Commission through the Universal Service Administrative Company. While not offered in all communities – rural communities may still have difficulties with internet services – most urban and suburban areas have at least one option.

Most typically larger companies like AT&T, Comcast/Xfinity and Verizon offer this deal but also check smaller internet providers in your community too. While your experience in locating these services may differ in terms of price and equipment, you may find that some of the large providers offer the following:

Discounted internet services usually with free equipment (modem and router) and installation for around $10/month or significant discounts on a monthly plan. Eligibility criteria may vary from provider to provider but generally proof of income typically verified by enrollment in a public assistance program such as:

• National School Lunch Program
• Housing Assistance
• Medicaid
• SNAP
• SSI
• Other (need to read the eligibility from each ISP for additional ways to qualify)

To check options in your area, go to the Lifeline Information section on the FCC website listed below: 

FCC Lifeline Website – for all information related to phone and internet services https://www.fcc.gov/general/lifeline-program-low-income-consumers

Lifeline Information: Basic Overview of Subsidized Phone and Internet (Universal Service Administrative Company, FCC): https://www.lifelinesupport.org/

Listed below are examples of large providers that cover multiple states and offer a subsidized internet access:

AT&T Access Program $10/month https://soc.att.com/2xColXH
In 21 States 

Xfinity Essentials Program $10/month https://bit.ly/3allL5C 
Anywhere Comcast Internet Services are available 

Verizon Lifeline Program – Check your location for price https://www.verizon.com/info/low-income-internet/ 
Check your location

Search tip: having problems finding Lifeline services on an ISP Company website? Go to their website search function and enter: Lifeline internet services or low-income internet services. Remember that not all companies offer this service.